Memo for the American corpration Essay Example | Topics and Well Written Essays - 500 words

Memo for the American corpration - Essay Example Foremost, I would like to introduce what SafeHarbor is all about and why I handpicked it among the many in the market. SafeHarbor Technology Corporation, has been in the business of designing and rapidly deploying online support environments that transform and optimize customer support interactions for 10 years now. Based in Satsop, Washington, the company has implemented more than 100 customer support solutions. SafeHarbor caters to businesses of all sizes, and some of them are big companies like American Airlines, Cingular, Cox Communications, IBM, State of Washington, SunTrust Banks, T-Mobile, Vizrea and Washington Mutual. Apart from being the lead in the industry, SafeHarbor is peopled by professionals and experts who are not only knowledgeable in their field but also provide customized and prompt servicing to their clients. Our main concern about exporting live customer data from UK to the NY HQ can be solved by SafeHarbor’s Multi-Channel Customer Support which provides our customers the following multiple ways to get answers or help whenever they deem necessary, as this feature can be accessed 24/7: With this product, our customers are kept satisfied by prompt, readily available responses to their concerns in multiple ways from which they can choose. Also, for the company, our concern on live customer data exportation is answered in that everything will be secure through this product. Some of the advantages we can get from using this product and by engaging SafeHarbor’s services are: Finally, I can set an appointment with SafeHarbor’s Vice President of Marketing and Product Management, Harry Thomas for a more thorough discussion on this and also on the costs and obligations entailed for this